Privacy Policy

Travel makes you richer in experiences.

At Coastal Cruisers, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it. By using our services or visiting our website at www.thecoastalcruisers.com, you agree to the collection, use, and disclosure of your personal information in accordance with this policy.

Information We Collect
  • Contact Information: Name, email address, phone number, and postal address.
  • Booking Information: Details related to your tour bookings, such as dates, travel preferences, payment information, and accommodation details.
  • Payment Information: Credit/debit card details or other payment methods used for booking.
  • Communication Data: Information exchanged through our customer service, email, or chat interactions.
How We Use Your Information

We collect and use your personal data to provide, improve, and personalize your experience with Coastal Cruisers. This includes:

  • To Process Your Bookings: We use your personal information to confirm and manage tour bookings, send you confirmations, and provide travel-related information.
  • Customer Support: We may use your information to respond to your inquiries, provide customer support, and resolve any issues you may encounter.
  • Improving Our Services: We use the data to analyze trends, improve our website, and enhance the services we offer to better meet your needs.
  • Marketing and Promotions: With your consent, we may send promotional materials, special offers, or updates about new services. You can opt-out of receiving these communications at any time.
How We Protect Your Information

We are committed to protecting your personal information. We employ a range of security measures, including encryption, secure servers, and regular security audits, to prevent unauthorized access or disclosure of your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Disclosure of Your Information

We will not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in delivering services, such as hotel accommodations, transportation, and payment processing. These providers are obligated to maintain the confidentiality and security of your personal data.

     

  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, improve website functionality, and analyze user behavior. You can adjust your browser settings to manage cookie preferences or opt-out of certain cookies, but this may affect the functionality of our website.

Your Rights and Choices

You have the right to:

  • Access and Correct Your Data: You can request a copy of the personal information we hold about you and ask for any corrections to be made.
  • Withdraw Consent: If we use your personal data based on your consent, you can withdraw that consent at any time by contacting us.
  • Opt-out of Marketing: You can opt-out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Delete Your Data: You can request the deletion of your personal data, subject to certain legal and contractual obligations.
Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Coastal Cruisers. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

Coastal Cruisers reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will reflect the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us at:

Coastal Cruisers

Email: info@thecoastalcruisers.com

Phone: +91 7907923063

Website: www.thecoastalcruisers.com

By using our services and website, you agree to the collection and use of your information as described in this Privacy Policy.

We design and deliver stress-free holiday experiences with quality transport, stays, and travel support across Kerala.

Location

Coastal Cruisers, Kothamangalam, Ernakulam, Pin- 686691, Kerala

Contact Us

+91 7907923063

info@thecoastalcruisers.com

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